Frequently Asked Questions
Moderation
All user generated content on the site is subject to removal if it's deemed unsuitable by the moderators. Most common reasons for content removal include:
Possible reasons for deal removal
- Content added by sockpuppets or use of shill accounts - Deletion
- Spam - Deletion
- Product Listings without any real value - Hidden
- Copied content - Hidden
- Use of Referral Links (if a user joins the site for the sole purpose of promoting referral links) - Hidden - also see this
- Inappropriate or age sensitive content - Deletion
- Promoting Illegal Businesses and Activities - Deletion
- Deals from overseas site which either don't ship to Australia or we are unable to verify their trustworthiness
Last updated by mod_user on 12/09/2014
If you have submitted a deal and it is not showing up on the Latest Deals page, it is most likely being reviewed by a moderator. Deals by new users are manually reviewed by a moderator before they are published. In most cases, it doesn't take very long and we send you a notification when your deal is approved.
Note: We always a specify a reason for not publishing deals unless they are pure spam submissions. In that case, they are removed and no notification is sent.
Last updated by mod_user on 12/09/2014
Deal Posting
Most file formats (preferably PDFs) can be attached to a deal. Please email your file or a link to the file to moderators on this address: moderation ---- topbargains.com.au.
Last updated by mod_user on 12/09/2014
Only referral links that earn store credits are permitted. However, joining the site and posting deals solely for the purpose of benefiting from referral links is not allowed and once such a pattern is identified, offending user accounts will be suspended or removed. Affiliate links are not permitted in any case.
Last updated by mod_user on 12/09/2014
No – if you try to vote on your own deals from another account, you will be banned from the site.
Last updated by mod_user on 12/09/2014
Please follow below guidelines to make sure your deal gets maximum attention.
- Always search before your add a deal to make sure it is NOT already submitted.
- Make sure to post a clear title (Include Product Name, Price, Store Name, City .. if applicable and Expiry) Bad Example: Summer Wines Sale Good Example: 12 Summer wines for just $69 @ Cellar Masters – Today Only Bad Example: Yoga classes deal Good Example: [SYDNEY] 12 Classes Yoga Pass for just $69 @ Balmain Yoga – 80% off – Expires Tomorrow
- Link directly to the source website.
- Share only Australian deals. We don’t care if a US website has 90% off if they don’t ship to Australia.
- Include prices, expiry date and sufficient explanation on the deal.
- Make sure to check that Deal is still active.
- Make sure to upload a picture.
Last updated by mod_user on 12/09/2014
You can edit a deal for 60 minutes after it has been submitted. This is to reduce spam and discourage price baiting. If you absolutely need to make a change, please leave a comment on the deal.
Last updated by mod_user on 12/09/2014
We don’t encourage copying content in any form. However, same deals do appear on different sites at the same time because there are only a limited number of deals available in the market. As long as deal was not copy/pasted word by word, it is NOT against our policy to publish a deal which may have appeared on another site first.
Last updated by mod_user on 12/09/2014
Merchants Help
The answer is NO. We are not a product catalog and hence bulk addition of deals is not allowed.
Last updated by mod_user on 12/09/2014
No - we will mark your email as spam. We don't accept email submissions nor add deals on anyone's behalf. You are more than welcome to add your own deals/coupons.
Last updated by mod_user on 12/09/2014
Site Help
TopBargains is like an internet forum where users submit deals and posts and everyone has a chance to vote and leave comments on the deals. A lot of store owners confuse a deal site with a product catalogue or directory and feel that once an offer has expired, it should be removed from the site. While this may seem an easy option, this is against the spirit of the site and a better way would be for you to leave a comment on the deal and explain that it has expired and hence it will need not to be removed. If anything, even the expired page is giving you free publicity and a backlink to your website - something people pay a lot of money for.
Last updated by mod_user on 12/09/2014
Members Help
Please contact the retailer/merchant/online store you purchased goods from to resolve any issues or to get an order update. TopBargains is a deal sharing site and we don’t sell anything here.
Last updated by mod_user on 12/09/2014
All emails have an ‘unsubscribe link’ in the bottom. Simply click on that link and you will be instantly unsubscribed.
Last updated by mod_user on 12/09/2014
It’s easy. Just leave a comment on the deal indicating it has expired.
Last updated by mod_user on 12/09/2014
Voting
User voting is central to a community supported deals website.
- Good deals rise to the top and get voted to front page.
- Bad deals get filtered out
- More importantly users who consistently provide useful content accrue reputation and are granted more privileges on the site
It’s only through voting that TopBargains's community users and moderators can emerge to help run the site.
Voting up a deal or a comment signals to the rest of the community that a deal is interesting, well-researched, and useful, while voting down a post signals the opposite: that the post contains wrong information on the deal, is poorly researched, or fails to communicate information. The more that people vote on a post, the more certain future visitors can be of the quality of information contained within that post – not to mention that upvotes are a great way to thank the author of a good post for the time and effort put into writing it!
We thank you for continuing to vote on TopBargains posts!
Last updated by KB on 05/19/2016