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Jetstar is one of Australia's most popular budget airlines. It operates both domestic and international flights to various destinations, making it an affordable option for travellers on a budget. However, with travel plans often subject to change, it's essential to know the airline's cancellation and refund policies. Additionally, Jetstar frequently offers promotions such as their Friday Frenzy sale, and knowing how to take advantage of these deals can help save money. In this article, we'll dive into all of this information and more.

Cancellation Policy:

Jetstar allows for cancellation up to two hours before the scheduled flight departure. However, it's important to note that there may be fees associated with cancelling your flight. If you've purchased a Starter fare, the cost of cancelling your flight will typically be higher than if you've purchased a Plus, Max or Business fare. Additionally, if you've added extras such as baggage or seat selection, these fees may also be non-refundable. It's best to review the fare rules before purchasing a ticket to ensure you're aware of any potential cancellation fees.

Refund Policy:

If you've cancelled your flight and are eligible for a refund, Jetstar will typically process this within 15 business days. The refund will be issued to the original payment method, so it's important to keep this in mind when making your booking. If you've purchased your ticket through a travel agency, you'll need to contact them directly to request a refund.

Friday Frenzy Sale:

Jetstar's Friday Frenzy sale is a popular promotion that occurs every Friday. This sale offers significant discounts on flights to various destinations, and it's a great opportunity to save money on your travel plans. To take advantage of the sale, you'll need to book during the specified sale period, typically from 4 pm until 8 pm AEST. It's important to note that the sale prices are only available for a limited time and may sell out quickly, so it's best to be prepared and ready to book when the sale goes live.


Q: Can I change my flight date with Jetstar? A: Yes, Jetstar allows for flight changes up to two hours before the scheduled departure. However, there may be fees associated with changing your flight, and these will vary depending on your fare type.

Q: Does Jetstar offer travel insurance? A: Yes, Jetstar offers travel insurance that can be purchased during the booking process. This insurance provides coverage for things such as cancellation, medical expenses, and lost baggage.

Q: Can I bring my own food on a Jetstar flight? A: Yes, you can bring your own food on a Jetstar flight. However, it's important to note that some food items may be restricted due to security regulations. Additionally, if you're bringing your own food, you'll need to ensure it meets the airline's requirements for packaging and storage.

Jetstar offers affordable travel options for both domestic and international flights. However, it's important to be aware of the airline's cancellation and refund policies before making a booking. Taking advantage of promotions such as the Friday Frenzy sale can help save money, but it's important to act quickly as these deals may sell out fast. By following these tips and being aware of the FAQs, you'll be well-equipped to book your next Jetstar flight with confidence.

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