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#1 Fri, 20/02/2015 - 20:54

Optus switches on customers' global roaming automatically - No more sparking mobile bill shocks

Optus has begun automatically switching on global roaming for many of its mobile customers. Global roaming allows mobile phone users to make phone calls and consume data using an Australian-registered phone while overseas. It is a major solution for high mobile bills that shock (Nearly 50% of Australian mobile users are receiving bill shock and paying 40 per cent more than their advertised monthly contract (Macquire university)).

To switch on the service Optus will be offering a new default option & soon will be part of your package.

From a pure perspective of making sure that companies don't run up high bills, I still suggest when you're going overseas, always turn your data off regardless.



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Mon, 23/02/2015 - 13:48

How does that translate into 'No more sparking mobile bill shocks'?



KB's picture
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Tue, 24/02/2015 - 23:33

KB wrote:
How does that translate into 'No more sparking mobile bill shocks'?

exactly, i am not sure that that is the case, this is actually worse if get even more people in trouble

Definitely wrong title

read more here/



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Fri, 27/02/2015 - 08:44

Wow. Definitely wrong title. That's awful. Couldn't find anything about automatically enabling global roaming on their website so perhaps they've reversed the decision? What they seem to be doing though is automatically enabling "optus travel" rates if you use global roaming, and these rates are a lot better than they used to be - eg $1 per mb rather than $21 per mb....
http://www.optus.com.au/shop/mobile/.... I'd note that frequently the default on mobiles is to not allow roaming, so you need to enable it in the settings of the mobile as well.

In general I agree that you should not bother with global roaming. Personally, I get a local sim and use it instead. Can always use a voip number (eg skype, mynetfone, etc) when overseas as well if you want to be contacted on a single number.... can be a lot cheaper for the people calling you as well..



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